🔐 Privacy Policy

1. Introduction

At SOP TRD Nepal, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services.

2. Information We Collect

We may collect the following types of personal data:

• Name, email address, WhatsApp number
• Educational background, work experience, and goals (for SOP/CV writing)
• Any supporting documents you upload
• Payment details (only through secure third-party platforms)

3. How We Use Your Information

We use your data to:

• Provide personalized writing services
• Communicate regarding your order
• Improve our services
• Maintain internal records
• Handle refunds or revisions if applicable

4. Data Sharing and Disclosure

We do not sell, trade, or share your information with third parties except:

• Service providers assisting in order processing (e.g., payment platforms)
• If legally required by court order or government request

5. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. All communication is encrypted and your documents are stored securely.

6. Data Retention

We retain your information only as long as necessary to:

• Complete your order
• Maintain service records
• Comply with legal obligations

If you request deletion of your data, we will remove it within 7 working days.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Withdraw consent at any time

Email us at admin@trd.com.np to request any changes.

8. Use of Cookies

We may use cookies to enhance user experience. You can control cookie settings through your browser.

9. External Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.